Social and Critical Psychology

Attitude-Behaviour Gap Laboratory

Four fictional colleagues are asked how strongly they agree that they speak up when they disagree in a team meeting. All four score 6.2 out of 7. Then they go to work.

Simulated - fictional people, a fictional workplace and a model with visible coefficients

Learning objective

By the end you should be able to say why a strong attitude towards a behaviour does not, on its own, predict the behaviour.

About 15 minutes. Nothing you do here is saved or sent anywhere.

What the model is and is not

The likelihood figures come from a small logistic model whose coefficients are printed in the interface and in the teaching notes. They are chosen to make a teaching pattern visible. They are not estimates of anything, they do not come from any dataset, and they should never be quoted as effect sizes. The model is a deliberately simplified relative of the reasoned-action tradition; its most important simplification is stated on screen.

How to use this

  1. Commit to an answer about Aisha, using only her score.
  2. Experiment 1: predict what four colleagues with the same score actually do, then see the model's answer for each.
  3. Experiment 2: take Marek and move his opportunity to speak up. Watch his behaviour change while his attitude does not.

First, a judgement

Aisha is a fictional member of a fictional project team. On a well-constructed seven-point questionnaire measuring attitude towards voicing disagreement at work, she scores 6.2. The scale has good internal consistency and a sensible factor structure.

On what proportion of the occasions where she disagrees will she say so?

Challenge - two things a report might say

Both sentences are about the four colleagues you have just met.

What this demonstrates

Rowan, Devi, Marek and Priya gave the same answer to the same question and did not behave the same way. Marek's case is the sharp one: every internal condition is as strong as Rowan's, and the occasion to disagree almost never arises. A course aimed at his attitude would change nothing. What a score measures is an answer to a question; whether the answer becomes an action depends on the room.

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