Personality and Individual Differences

Emotional-Intelligence Claims Laboratory

Two fictional measures sold as emotional intelligence. One overlaps a personality questionnaire; the other overlaps a reasoning test. So the question is what either of them adds.

Simulated — fictional measures, no published test reproduced

Learning objective

By the end you should be able to say why "it correlates with the outcome" is a weaker claim than "it adds something we did not already have".

About 20 minutes. Nothing you do here is saved or sent anywhere.

What these measures are

All six are fictional descriptions of method types — a questionnaire, tasks with scored answers, ratings by other people. No published emotional-intelligence measure is reproduced, quoted, paraphrased or scored here, and no number on this page is an estimate of any real quantity. The tool takes no position on whether emotional intelligence exists. It is about what a correlation matrix does and does not license somebody to advertise.

How to use this

  1. Commit to an answer to the question below.
  2. Read the three bars.
  3. Slide the one control to the right and watch them swap over.
  4. Move to step 2 and ask whether either measure adds anything.
  5. Judge the five marketing claims against what you found.

First, a judgement

A fictional research group administers three measures, each described in the literature as measuring emotional intelligence: a questionnaire about how you usually handle feelings, a task whose answers are scored against a key, and an emotion-recognition accuracy test. They also collect ratings of social effectiveness by colleagues — the outcome each of the three measures is meant to predict, not a fourth measure of the same thing.

How will the four measures correlate with each other?

Challenge — five things somebody wants to say

Each of these is the kind of sentence that appears in a brochure, a press release or a training-day slide. Judge each one against the evidence as you currently have the laboratory set. There is no stored answer key: change the settings and some of these verdicts change with them.

Claim 1. "Our emotional-intelligence questionnaire measures a distinct capability that ordinary personality questionnaires miss."
Claim 2. "Emotional intelligence predicts effectiveness at work better than IQ does."
Claim 3. "Because our task has right and wrong answers, it measures an ability rather than a self-image."
Claim 4. "All of these measures assess the same underlying emotional intelligence."
Claim 5. "Scoring high on our emotion-recognition test shows you will be socially effective."

What this demonstrates

The self-report questionnaire overlaps a personality questionnaire heavily; the emotion task overlaps a reasoning test. Both are sold under one label, and they barely agree with each other. That is why the question worth asking is never whether a measure correlates with the outcome, but whether it adds anything once the ordinary measures are already in.

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